User blog comment:ThjnhBeo/Help Me!/@comment-30804097-20170710031551

If you are suggesting that we 'fix' the issue or do something that involves actually making a difference in the game, please just note that nobody in the Administration team is a developer and therefore cannot directly help you. Instead, reach the devs via their twitter or official Roblox Group.

While we cannot actually directly help you, we can offer advice. However, I really don't have anything to say other than to check your internet connection and try again. Try posting this in the help forums to seek possible solutions.